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Q What types of materials can your laser cutting machines process?
A Our fiber laser cutting systems efficiently handle a wide range of metals, including stainless steel, carbon steel, aluminum, brass, copper, and titanium. Maximum thickness capacity range from 0.5mm to 120mm depending on the model and material.
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Q What after-sales services do you offer globally?
A Remote guidance and video support;
On-site technician dispatch (available in 130+ countries);
Multi-language operation training;
12-24 months warranty with spare parts supply.
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Q What is the typical lead time for orders?
A Standard models: 15-20 working days;
Customized configurations: 25-35 working days;
Express logistics options available for urgent projects.
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Q Do you provide installation and operational training?
A We offer comprehensive remote guidance via video call, and can dispatch engineers for on-site installation and training. Multilingual operation manuals and video tutorials are provided.
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Q Can your welding equipment handle reflective materials like aluminum?
A Yes. Our laser welders feature specialized antireflection technologies and adjustable waveforms to process reflective metals stably. Robotic welding systems include synergic pulse control for aluminum alloys.
